Why The Same Issues Keep Coming Back?

You flagged a defect. The supplier promised it was fixed. But the next batch has the same issue. Sound familiar?

This happens when suppliers fix the symptom, not the system. They patch the problem without changing the process. No documentation. No follow-up. No real accountability.

What’s Really Going Wrong

• Issues are reworked, not prevented

• Fixes are verbal, undocumented, and forgotten

• New staff aren’t trained

• No one checks if changes actually stick

Without process control, repeat issues are guaranteed.

How to Stop It from Happening Again

1. Ask for More Than “It’s Fixed”

Push for details. What changed? What caused it? Who’s now responsible?

2. Require a CAP

For serious or repeat problems, demand a corrective action plan:

• Root cause + fix

• Owner + timeline

• Proof (photos, checklists, updated SOPs)

3. Inspect During Production

Inline inspections confirm that fixes are actually being followed, before it’s too late.

4. Review the Process

Don’t just check the product. Look for:

• Updated instructions

• Proper training

• Calibrated tools

• Stable workflows

5. Follow Up on the Next BatchEven if an issue seems resolved—check again. Make follow-up part of your standard.

How Link To Vietnam Helps

At Link To Vietnam, we:

✔ Go beyond surface fixes

✔ Require clear actions and evidence

✔ Inspect inline and final stages

✔ Track issues across multiple shipments

We’re on-site so when it’s fixed, it stays fixed.

Link To Vietnam

Your Reliable Sourcing PartnerIf you are planning to import—or already importing—from Vietnam, we can help.We’re your eyes and boots on the ground, ensuring your interests are protected and your expectations are met. From factory-ready designs to fully customized solutions, we support you in delivering quality products tailored to your needs.We offer peace of mind from sourcing to delivery.

Contact us today to lock in quality and process consistency.